DELIVERY AND PICKUP GUIDELINES DURING ECQ

Hello everyone!

We hope you and your family are well during this time. Urban Essentials is still operational and we are working hard in order to fulfill your orders as fast as we can.

DELIVERY EXPECTATIONS

METRO MANILA - Next day delivery  is possible. For orders paid on a Saturday, delivery is Monday. For orders paid on a Sunday, delivery is Monday or Tuesday.

NO delivery during Sundays.

PICKUP  - Same day pickup for payment made until 3 pm. Wait for the email saying your order is ready for pickup. 

Pickup is only from 9am to 5pm, Monday to Saturday. 

PROVINCE

- We ship provincial orders via LBC. Due to our high volume of packages, LBC can only accept a maximum of 70 shipments from us per day. Because of this, we have to line up all the provincial shipments. We have a daily schedule for LBC drops. Fulfillment of orders for provincial shipment may take about a week. 

ADDITIONAL REMINDERS

All orders must be coursed through the website. We do not accept orders through our social media and viber. 

All proof of payment must be emailed to urbanessentialsph@gmail.com. No need to resend to our social media and viber.

For urgent concerns, please call 09178336967 only from 9am to 5pm. NO CALLS BEYOND 5 PM. 

The store is only open for delivery and pickup. For customers who prefer to go to the store, we will be able to accommodate you but only outside the store. 

We are doing this for the safety our our staff and customers. 

NO CANCELLATION OF PAID ORDERS. We will not process any refunds. Please make sure you agree to the guidelines above before ordering.

Thank you for your patience. Keep safe everyone!

-URBAN ESSENTIALS TEAM






About Urban Essentials

Urban Essentials Inc. is a company with the aim of catering to the needs of all women, at any stage in their lives.

As the exclusive distributor of Wink Shapewear, Blanqi Maternity Support, it is the company’s goal to be a top-of-the-mind source of women’s clothing essentials by giving women access to products that are of the highest quality, and have been tried and tested by fellow women who understand their needs and wants.

From these, more carefully curated products are added to provide moms a one-stop shop for all their essentials from pregnancy, post-pregnancy, breastfeeding and beyond.


Wink Moms Speak Up

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